Returns & Exchanges

At Girls with Gems, we want you to love your new fashion finds, which is why we offer a 14-day return period for store credit or exchange on all full-priced items. Please ensure all garments are returned in their original, unworn condition with all designer tags still attached.

Return Process

• 1.
  Initiate Your Return

  Log into our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Carefully pack your items in their original packaging, ensuring all protective materials and tags are included to avoid damage during transit.

• 3.
  Ship It Back

  Affix the provided shipping label to your parcel and drop it off at your nearest authorized postal location or courier point.

• 4.
  Quality Check & Credit

  Once our boutique team receives and inspects your return, we will issue your store credit or process your exchange within 3-5 business days.